Choose & Book profiled on Newsnight

 

Newsnight on BBC2 tonight (wednesday) had a piece  on Choose and Book – part of a larger debate on the UK Governments push for Choice in public services such as Health and Education. The package was less than positive on the whole initiative – uptake to now, as has been well documented online, is poor.

When you see a TV programme covering these points – lack of prior consultation with the GP community, lack of integration with practice vendor software, and an interim web based solution that is slow – you quickly realise that it is very, very easy for the general public to form negative opinions of these types of initiatives.

While I totally agree with the concept and thrust of "Choice" with regard to any service – private or public, I think the Liberal Democrat spokesperson on the night had sensible pragmatism (I paraphrase and add to the sentiment expressed); the individual will invariably choose local services if available, taking into account the relevant parameters of distance, time, cost, etc.

 

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