Demo hell


The ever candid Will Weider outlines his key objections to software demonstrations. The case as he outlines for not having this imposition, makes sense.

I have been on both sides of this particular fence many times, and agree that the usefulness of such a forum is waning. Good for the whites of eyes encounter that both parties need, but the homework must be done way in advance.

Any vendor interested in selling software should be at least be providing trial downloads/installations (for desktop software), 30 day+ access to web-based software, screencasts libraries (short videos of users interacting with key parts of the systems – see this Jon Udell piece), reference site contacts and of course documentation.


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